Terms and Conditions

Welcome to the DentCX website (the “Site”). By accessing or using our website, services, and related technologies (collectively, the “Services”), you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully. If you do not agree to these terms, please do not use the Services.

Acceptance of Terms

By using the Services, you agree to these Terms & Conditions, as well as our Privacy Policy, which governs how we collect, use, and store information.

Services Provided

DentCX offers an AI phone agent service designed to assist dental offices with scheduling, answering inquiries, and handling routine customer interactions. Our Services are provided to enhance the efficiency of dental offices but are not intended to replace professional dental services or human judgment.

Compliance with Regulations

DentCX operates in compliance with the following regulations:

HIPAA: DentCX adheres to the Health Insurance Portability and Accountability Act (HIPAA) and follows industry standards for handling sensitive data related to patient health information.

GDPR: DentCX complies with the General Data Protection Regulation (GDPR) for users in the European Union and provides rights regarding access, modification, and deletion of personal data.

For detailed information on how we handle personal data, please refer to our Privacy Policy.

No Storage of Patient Data

DentCX does not store or retain patient data on its servers or databases. The Services process information in real-time and relay it to the associated dental office. DentCX is not responsible for the long-term storage, retention, or security of patient data.

Intellectual Property

All content, trademarks, service marks, logos, and other intellectual property displayed on the Site are the property of DentCX or its licensors. You are not permitted to use these materials without prior written consent.

Third-Party Services

DentCX may integrate or interact with third-party service providers to assist with service delivery. These third parties may have access to limited personal data to perform their functions but are contractually obligated to use the information only for the purpose of supporting our Services and in compliance with applicable data protection regulations.

Disclaimer of Warranties

DentCX provides the Services on an “as is” and “as available” basis. We do not guarantee that the Services will be uninterrupted, error-free, or completely secure. DentCX disclaims all warranties, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

In no event shall DentCX be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of the Services, including but not limited to errors, omissions, interruptions, or any issues with data transmission.

DentCX is also not liable for any mishandling of data by dental offices, their employees, contractors, or third-party service providers. Dental offices are solely responsible for ensuring the security and privacy of patient data in compliance with applicable regulations.

User Responsibilities

As a user of our Services, you agree not to:

  • Use the Services for any unlawful purpose.
  • Interfere with or disrupt the operation of the Site or Services.
  • Attempt to gain unauthorized access to any part of the Services.

Indemnification

You agree to indemnify, defend, and hold harmless DentCX, its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Services, including any violation of these Terms & Conditions.

Modifications to the Services

DentCX reserves the right to modify or discontinue, temporarily or permanently, any part of the Services with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any disputes arising from or related to the use of the Services shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].

Changes to Terms & Conditions

DentCX reserves the right to update or modify these Terms & Conditions at any time. We will post the revised terms on our Site with an updated effective date. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms & Conditions.

Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Email: support@dentcx.com

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